Your CFMOTO Warranty

The warranty coverage for your CFMOTO ATV / UTV is crucial for long lasting off-road riding. The CFMOTO warranty provides coverage for a period of one year on all parts and labor for new CFMOTO ATVs and UTVs, offering protection against potential defects and malfunctions that may arise during the ownership of the vehicle. However, it is important to note that there are specific limitations and exceptions to this coverage, which owners need to be aware of to make informed decisions about their vehicles.

The warranty coverage includes details on specific warranty periods for various components, exclusions from coverage, vehicle care and maintenance responsibilities, transferability of the warranty, warranty registration process, dealer responsibilities, and customer assistance. By understanding these key components of CFMOTO warranty coverage, ATV and UTV owners can safeguard their rights, ensure proper maintenance, and make informed decisions throughout the ownership experience.

Types of CFMOTO Warranty Coverage

CFMOTO Powersports provides various warranty coverage options for its ATVs and UTVs, including standard, extended, and optional warranty plans. The warranty coverage is comprehensive, with specific provisions and exclusions to ensure customer satisfaction and protection against defects and failures. Let’s explore the different types of warranty coverage available for CFMOTO vehicles.

  • All new CFMOTO off-road vehicles come with a limited one-year warranty, while all CFMOTO motorcycles come with a limited two-year warranty. The Papio model comes with a limited one-year warranty.
  • Within the first 30 days, the warranty covers components such as the battery, spark plugs, air filters, oil, and fuel filters.
  • From day 31 to day 90, the warranty covers components including the drive belt, gear shift, CVT, wet clutch, throttle and brake cables, rims, tires, brake pads/shoes, brake discs/drums, wheel/steering stem bearings/seals, rubber parts, brake/clutch levers, floor boards/pegs, ATV winch (if equipped), light bulbs/fuses, body plastics, and cosmetic defects.
  • Exclusions from warranty coverage include damage resulting from fire, collision, theft, unavoidable natural disasters, improper storage or transportation, failure or negligence in vehicle maintenance, improper or negligent use, unauthorized repair or adjustment, unauthorized modifications or performance upgrades, use of the vehicle as a rental vehicle, and use of the vehicle in competitive or racing events.
  • Proper vehicle care and maintenance is necessary for warranty coverage, and warranty repairs must be performed exclusively by authorized CFMOTO Dealers.
  • The warranty is transferable under certain conditions, and the dealer must complete a pre-delivery inspection (PDI) form and warranty register the vehicle online within seven days of sale for warranty claims to be processed.
  • For commercial use, the warranty duration is limited to six months instead of one year for recreational use, and tires provided as original equipment are warranted separately by the individual tire manufacturer or its representatives.
  • Additional U.S.A. EPA and CARB Emissions Control Limited Warranty coverage is available for emissions-certified vehicles, extending to specific components related to emissions control and regulation compliance.

It is important to review the information provided in the official warranty documentation from CFMOTO Powersports, Inc. for full details and specific terms and conditions.

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Understanding Warranty Terms and Conditions

When it comes the warranty terms and conditions of your CFMOTO ATV or UTV, it’s essential to examine the specific terms and conditions outlined in the CFMOTO warranty. This involves providing clarity on important details such as duration, coverage limitations, and exclusions.

The standard CFMOTO warranty period for their vehicles includes the following terms and conditions: The limited warranty supersedes any previous oral, express, or written warranties and contains the entire agreement of the parties. It extends to each original and subsequent owner of any CFMOTO ATV for the term of the original warranty period, and it is the sole and exclusive remedy available to the customer with respect to the covered CFMOTO vehicle. The duration of this limited warranty is not explicitly stated in the provided information. However, an additional U.S. EPA and CARB Emissions Control Limited Warranty covers emissions-certified vehicles for a period of 500 hours of engine operation, 5000 kilometers (3,100 miles) of vehicle travel, or 30 calendar months from the date of purchase, whichever comes first. This emissions limited warranty covers components that increase the vehicle’s regulated emissions and systems whose only purpose is to control emissions. The exclusive remedy for breach of this limited warranty is the repair or replacement of defective materials, components, or products. All implied warranties are limited in duration to the warranty period. CFMOTO Powersports, Inc. disclaims all express warranties not stated in this warranty.

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Claim Process and Customer Support

CFMOTO POWERSPORTS, Inc. provides a comprehensive warranty coverage for its new CFMOTO ATVs, offering a one-year warranty on all parts and labor. Understanding the claim process for warranty-related issues and accessing customer support resources is definitely important for owners to effectively address any warranty concerns. Here’s a detailed overview of the warranty claim process and the customer support resources available:

  1. Documentation: Gather all necessary documentation related to the warranty, including the original purchase receipt, warranty certificate, and any maintenance records.
  2. Contact Customer Support: Reach out to CFMOTO Powersports, Inc. customer support to report the issue and initiate the warranty claim process. This can typically be done through a designated customer support phone number or email address (info@cfmotousa.com or call (888)-823-6686).
  3. Provide Details: Be prepared to provide detailed information about the issue with the vehicle, including the specific components or systems affected and the symptoms of the problem.
  4. Determine Eligibility: The customer support team will assess the eligibility of the vehicle for warranty coverage based on the terms and conditions outlined in the warranty agreement.
  5. Inspection and Evaluation: If the vehicle is deemed eligible for warranty coverage, the customer support team may arrange for an inspection or evaluation of the vehicle to determine the nature and extent of the issue.
  6. Resolution: Depending on the findings of the inspection, CFMOTO Powersports, Inc. will determine the appropriate course of action to address the issue. This may involve repairing or replacing defective components as stated in the warranty agreement.
  7. Emissions Control Warranty: For specific components related to emissions control, the terms and conditions of the U.S. EPA and CARB Emissions Control Limited Warranty should be considered. This warranty covers components related to regulated emissions and emissions control systems, with specific limitations and exclusions outlined.
  8. Exclusions and Limitations: It is important to note that the warranty may have certain exclusions and limitations, and the remedies for breach of the warranty are strictly defined. Customers should be aware that the remedies available for breach of the warranty are limited, and the company disclaims liability for certain types of damages.
  9. Terms and Duration: The duration of the warranty period and the specific coverage for different components and systems, as outlined in the warranty agreement, should be carefully reviewed and understood.
  10. Follow-Up: Throughout the warranty claim process, maintain open communication with CFMOTO Powersports, Inc. customer support to ensure that all necessary steps are being taken to address the issue in a timely manner.

CFMOTO provides customer support for warranty-related queries through its limited warranty, which supersedes any previous warranties and contains the entire agreement between CFMOTO Powersports, Inc. and the customer. For specific queries, CFMOTO has a dedicated Customer Care contact where customers can reach out for assistance. Additionally, the CFMOTO website offers a FAQ section that addresses common warranty-related questions. In addition to direct customer support, CFMOTO also emphasizes vehicle safety. Information regarding safety guidelines and youth vehicle safety can be found on their Vehicle Safety page. For further ATV safety information, customers can contact the Consumer Product Safety Commission at (800) 638-2772 or the ATV Distributors’ Safety Hotline at (800) 852-5344. This underlines the company’s commitment to providing comprehensive support and resources for their customers.

Maximizing Your CFMOTO Warranty Benefits

To preserve your CFMOTO warranty benefits, you can take several proactive measures:

  1. Adhere to the maintenance schedule outlined in the your vehicles owners manual, which specifies the service intervals based on average riding conditions. It’s important to follow these recommendations to ensure warranty coverage. It’s also crucial to consult the dealer for specific recommendations based on individual needs and usage. Some items may require more frequent service if the vehicle is used in severe conditions or at full throttle.
  2. Keep written records and receipts for all oil changes. While owners are allowed to perform their own oil changes, it’s important to maintain records and proof of completion.
  3. Warranty repairs should be undertaken at authorized CFMOTO dealers. Owners must take their vehicles to these dealers for diagnosis and repair to obtain warranty coverage. Independent repair facilities are not authorized to perform warranty work.
  4. For any technical questions, owners should reach out to their local CFMOTO dealer for timely and accurate information about their product. The dealer can assist with all non-technical questions. If the dealer is unable to provide assistance, owners can contact CFMOTO online at info@cfmotousa.com or call (888)-823-6686.
  5. It’s important to note that all CFMOTO off-road vehicles come with a limited one-year warranty, while all CFMOTO motorcycles come with a limited two-year warranty. Owners should familiarize themselves with the specifics of the warranty coverage which we mentioned above or reach out to their local CFMOTO dealer for more details.

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